Requests for home visits should be made before 10.00am. The receptionist will ask you for as much information as possible, this enables the doctor to prioritise the request. These visits are reserved for patients who because of their medical condition are housebound or too ill to come to the practice.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
Home visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.